Help visitors find your content and keep page assets organised.
Check the location before saving. Primary, Secondary, and Footer are separate locations; the selected menu must be assigned to the area you intend to change.
On sites using the classic menu screen, including the inspected setup:
Do not enable Automatically add new top-level pages unless you intentionally want new pages added without reviewing the menu. A page’s Parent setting and its position in a menu are separate choices.
For a link to another website, use Custom Links, enter the full address, add a clear label, and save. If your theme instead uses a Navigation block, the workflow is different; ask for the instructions for that theme before changing shared templates.
Use Media → Library to review existing files. You can also select or upload an image from an image block inside the page editor.
Do not delete an old media file just because you replaced it on one page. Other pages may still use that file.
Upload the file through the approved media or document workflow, then add a File block or a descriptive link on the page. Use a label such as “Download the volunteer handbook (PDF)” rather than “Click here”. Test the download after saving the page.
Some sites include a separate Documents menu with categories. Use it when your site has an established document library; uploading a file alone may not add it to that library. A media upload does not by itself provide private access control, so use the approved process for restricted documents.
Your dashboard may include Events, Albums, Documents, Email, or Forminator, depending on installed tools and your role. These manage specialised content; they are not always edited through Pages. For example, a page may display an events block whose entries are maintained under Events.
If something visible on a page is absent from its editor, check whether it comes from a menu, custom content tool, shared pattern, or template before replacing the layout.
Indented items are dropdown children. The visible indentation represents menu structure; it does not by itself set the page’s Parent field or change its URL.
A page stores content. A menu item is a link pointing to content. A menu location is the area where the theme displays a chosen menu, such as the main navigation or footer.
You can change a menu label without renaming the page. Removing a menu item does not normally delete the page it points to. Publishing a page does not guarantee a menu link appears. These are separate actions, so always test the complete visitor route after changing navigation.
Search for the page, select its checkbox, then choose Add to Menu. This screenshot shows the controls before the page is selected; it does not show a saved menu change.
Example: a “Volunteer Information” page may sit under “Get Involved” in the menu. The page’s own Parent setting could still be different; make that hierarchy a deliberate decision rather than assuming menu indentation changes the page URL.
Keep dropdowns shallow where possible. Many levels and long labels make it harder for visitors to find things on a phone.
Use Custom Links for a manually entered destination, such as another website. URL is the destination; Link Text is what visitors read.
Expand the item and inspect its label and destination. A Page-type item points to a WordPress page; a Custom Link uses a manually entered URL. For a Custom Link, update the destination carefully and keep the complete address for an external website.
Use the item’s Remove control to remove only that navigation link, then Save Menu. If you are retiring the page itself, review incoming links and any redirect requirement separately. Do not delete the page just to remove it from a dropdown.
After changing one menu, check whether a separate footer or mobile menu also needs an intentional update. Do not assume every navigation area uses the same menu.
Consider the shape of the space before uploading. A wide hero usually needs a landscape image; a small staff portrait may need a square or portrait crop. Use an approved image that you are allowed to publish, and avoid screenshots containing private information.
Crop for the subject and leave room where the design places text. Compress large photographs before upload where practical, using your organisation’s usual process. There is no single ideal dimension for every block; follow the site’s supplied image guidance and preview the actual result.
Alternative text: describe the meaningful information conveyed by the image. For a linked image, consider the purpose of the link. Avoid filling alt text with filenames or keywords. Do not repeat a nearby caption word for word unless that is the useful description.
A caption is visible explanatory text. Alt text serves a different purpose and is not a substitute for important instructions in the page itself.
Search the library before uploading another copy. Use understandable filenames such as “volunteer-handbook-2026.pdf” rather than a camera-generated name for documents. Check the selected item’s title, alternative text, and file type where appropriate.
On a multisite network, confirm which site’s library you are using. A file present on another site may not appear in this site’s picker unless your network has a sharing feature.
Avoid permanent deletion during routine cleanup. A file can be referenced from several pages or from outside the website. Ask for a usage review before removing an asset whose purpose is unclear.
For a document library, check whether category, date, or other fields are required. Those depend on the installed Documents tool, so follow any site-specific procedure or ask 52Hz Media.
| Problem | Check first |
|---|---|
| Saved menu changes do not show | Confirm the menu’s assigned location and the site you edited, then check the public page. |
| A dropdown works on desktop but not on a phone | Test the actual mobile menu controls and report the affected item and device. |
| An image is cut off | Check block crop, aspect ratio, and focal point if available. |
| The wrong PDF downloads | Inspect the actual file destination, not just the visible link label. |
| A file should be restricted | Confirm an approved access-control method; obscuring the link or page is not sufficient. |